Ledger Getting Started Hub — ledger.com/start

Quick start guide for setting up your Ledger hardware wallet

Securely manage your crypto — step by step

Welcome! This presentation walks you through the essential first steps to get your Ledger device ready, backed up, and connected to apps. Each slide is actionable and concise — perfect for a 10-slide Office presentation.

Go to Ledger Getting Started
Link: ledger.com/start — opens in a new tab

Overview

What you’ll learn

This short guide covers: unboxing and device check, initializing the device, creating or restoring a recovery phrase, installing Ledger Live, connecting to apps, security best practices, and troubleshooting common issues.

Why it matters

Proper setup prevents loss of funds and protects your private keys. Ledger devices keep private keys offline while allowing safe interaction with online applications.

Before you start

What you need

Read these simple prerequisites: a computer or mobile device, the Ledger device and USB cable, a private quiet space, and your full attention. Do not connect to unknown networks or share your recovery phrase.

Important

Never share your 24-word recovery phrase with anyone. Ledger staff will never ask for it.

Unboxing & device check

Inspect packaging

Check the seal and the holographic stickers. Power on the device and verify the Ledger logo appears. If packaging looks tampered with, contact support and do not use the device.

Tip

Record your device serial number and keep purchase receipts for warranty and authenticity checks.

Initialize & choose a PIN

Create a new device

Follow on-device instructions to choose a secure PIN (6+ digits). Do not reuse obvious PINs. The PIN protects device access if stolen — but it is NOT a recovery method.

Restore option

If you already have a recovery phrase, choose the restore option and enter your words exactly, in the correct order.

Recovery phrase (24 words)

Write it down securely

The device will display 24 words — write them on the provided card. Store copies in secure, separate locations (e.g., safe deposit box). Do not store digitally or photograph it.

Extra protection

Consider metal backup plates for fire/water resistance. Validate your recovery frequently and never disclose it to anyone.

Install Ledger Live

Download and connect

Download Ledger Live from the official site (ledger.com/start). Install the app, connect your device, and follow prompts to add crypto accounts. Only install apps you plan to use.

Security checks

Verify the authentic Ledger Live URL and keep the app up to date.

Security best practices

Everyday habits

Always verify transaction details on the device screen before confirming. Use a dedicated password manager and enable OS-level updates. Treat your recovery phrase like cash — irrecoverable if lost.

Phishing risks

Beware of fake support pages, popups, emails, and social media DM requests for seed phrases or remote access.

Troubleshooting

Common fixes

If the device is unresponsive, try different USB cables and ports. Reboot your computer and retry. If you encounter unknown errors, contact Ledger support via the official site — never give your recovery words.

Recovery help

If your device is lost, obtain a replacement and restore using your 24-word phrase. If the phrase is compromised, move funds to a new wallet immediately.

Resources & next steps

Learn more

Visit the Getting Started Hub for step-by-step tutorials, videos, and official downloads:

ledger.com/start

Final checklist

1) Verify device authenticity; 2) Initialize and set PIN; 3) Save your 24-word phrase offline; 4) Install Ledger Live from the official site; 5) Confirm transactions on-device.

Closing